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DWP appoints SIAM service provider
By Neil Merrett
Three-year agreement will see department using ServiceNow IT suite to prioritise effective service delivery and better engage with smaller, specialised suppliers
Services > SIAM > News
TfL to start £400m networks tower procurement in June
By David Bicknell
Networks market engagement event on June 1st continues SIAM and towers exercise
Services > SIAM > News
No timeline set for Met Police CIO recruitment
By Neil Merrett
Force notes it has had "good response" in efforts recruit new digital lead as it undertakes work to switch to new operating model
Services > SIAM > News
AXELOS argues SIAM still relevant in corporate IT delivery
By David Bicknell
Best practice group says SIAM can play key role, even in organisations that don't align service lines to specific technology 'towers'
Services > SIAM > News
ONS cancels service towers procurement
By David Bicknell
'PRISE' procurement to replace Flex legacy contract "did not produce anticipated benefits"; cancellation will raise continued questions over future of service towers
Services > SIAM > News
ITIL best practice gains new Practitioner qualification
By David Bicknell
AXELOS beefs up service management discipline to maximise benefits of adoption and drive ITSM towards profession status
Services > SIAM > News
GDS service towers signals disappoint vendors
By David Bicknell
techUK "surprised and concerned" by GDS announcing "significant change in policy" through a blog post "without any opportunity for industry consultation"
Services > SIAM > News
Tower approaches in line with GDS policy, departments argue
By Neil Merrett
Organisations stand by disaggregated ICT contract approach despite Cabinet Office criticisms of public sector tower model use
Services > SIAM > News
GDS says tower model "not in line with government policy"
By Neil Merrett
Current disaggregation approach to procurement deemed not in line with government best practice, as suppliers question future for upcoming tower agreements
Services > SIAM > News
DWP issues SIAM service desk provider tender
By Neil Merrett
Suppliers have until March 3 to express interest in four year contract focused on boosting self-service functions for users
Services > SIAM > News
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